Support

Refund Policy

Swarnim Soft Tech Solution is dedicated to ensuring customer satisfaction with our products and services. This Refund Policy outlines the circumstances under which refunds will be provided by Swarnim Soft Tech Solution.
1. Eligibility for Refunds
Refunds may be issued under the following conditions:

  1. Product Defect: If the product received is defective or damaged upon arrival, customers are eligible for a refund or replacement. Customers must notify us within 7 days of receipt and provide evidence of the defect or damage.
  2. Service Dissatisfaction: If customers are unsatisfied with a service provided by Swarnim Soft Tech Solution, they may be eligible for a refund. Eligibility will be determined on a case-by-case basis.

2. Non-Refundable Items
Certain items may not be eligible for refunds, including but not limited to:

  1. Downloadable software, digital products, or virtual goods once they have been accessed or downloaded.
  2. Services that have been fully rendered and utilized by the customer.
  3. Products that have been used, altered, or damaged by the customer.

3. Refund Process
To request a refund, customers must contact our customer support team at swarnimsofttechsolution@gmail.com or 91-9451885566 and provide relevant information, including order details and reasons for the refund request. Refunds will be processed within 7 business days of approval.

4. Payment Method
Refunds will be issued using the original payment method used for the purchase. If the original payment method is unavailable, refunds may be provided via an alternative method determined by Swarnim Soft Tech Solution.

5. Changes to this Policy
You agree to indemnify and hold Swarnim Soft Tech Solution, its officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website, products, or services.

6. Changes to Terms
Swarnim Soft Tech Solution reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

6. Contact Us
If you have any questions or concerns about this Refund Policy or your eligibility for a refund, please contact us at support@swarnimsofttech.com.

It's important to customize this template to align with your specific products, services, and refund procedures. Additionally, ensure that your refund policy complies with relevant laws and regulations in your jurisdiction. Consulting with a legal professional can help ensure that your policy is comprehensive and compliant.

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